Lesson Packages
Buy a bundle of lessons from a Tuitionable tutor: how packages work alongside your plan, scheduling lessons, expiry, cancellation, and pro-rated wallet refunds.
On this page
Overview
A lesson package is a pre-purchased bundle of sessions with tutors that are offered, usually at a discounted price — for example 5, 10, or 20 lessons. You buy the bundle once, then schedule the lessons whenever you like until they’re used up or the package expires.
Buying a Package
Packages a tutor offers appear on their profile and at checkout. Each shows the lesson count, the per-lesson price, the bundle price as compared to single lessons, and any validity period. Pay from your wallet or a payment gateway, and the package is added to your account.
Scheduling & Redeeming Lessons
Manage everything from My Packages (/student/packages): see what you own, how many lessons remain, the expiry date, and each scheduled lesson. Book the next lesson straight from there — each booking draws one lesson from the package, and you can’t book more lessons than the package holds. You don’t pay again per lesson; the package already covers them.
Expiry
A package may have a validity window set by the tutor. Once it expires, unused lessons can no longer be scheduled, so plan your lessons within the window. The expiry date is always shown on the package.
Cancelling & Refunds
You can cancel an active package yourself from its detail page. Cancelling refunds the pro-rated value of the unused lessons to your wallet — lessons you’ve already delivered are not refundable. Before you confirm, the page shows an exact refund amount so you know the wallet credit in advance.
The refund is the per-lesson value times the number of unused lessons, credited to your wallet immediately on cancellation.
What Counts as a Used Lesson
Refunds are based on lesson deliverability. A delivered lesson is non-refundable. No-shows are handled as follows:
| Lesson outcome | Counts as |
|---|---|
| Completed | Delivered — not refundable. |
| You (student) didn’t attend | Delivered — the tutor was present, so it’s used. |
| The tutor didn’t attend | Refunded to you — already resolved, not refunded again on cancel. |
| Not yet taken | Unused — refundable on cancellation. |
Package Status
A package shows one of these states, and it keeps itself accurate automatically as your lessons resolve:
| Status | Meaning |
|---|---|
| active | Lessons remain to be delivered. |
| completed | Every lesson is resolved (delivered or refunded) — set automatically. |
| cancelled | You or an admin cancelled it. |
The status changes between active and completed on its own as lessons are completed.
Related
- Booking a Session — schedule a lesson from a package.
- Student Plans — how packages sit alongside a plan.
- Wallet, Coupons & Invoices — where refunds land.
- Cancellations & Refunds — single-session refund policy.