Creating an Account
How to sign up, sign in, reset your password, and use social login on Tuitionable — and what the student and tutor onboarding wizards collect after you join.
On this page
Overview
This page is for anyone joining Tuitionable — whether you want to learn or to teach. One account works for both roles, so you can sign up as a student today and apply to tutor later without registering again.
It covers everything you need to get in the door:
- Signing up as a student — an instant signup flow that lands you in your dashboard right away.
- Signing up as a tutor — a guided profile builder that goes to an administrator for approval before you appear in official search listing.
- Logging in with email and password, and resetting a forgotten password.
- Social login with Google, Facebook, Apple, LinkedIn, or GitHub.
- What happens right after you sign up — the student and tutor onboarding wizards.
You pick your side at the start. The registration page has a “Find a tutor” pane for learners and an “Apply to teach” pane for educators. Whichever you choose simply pre-selects your role — the email and password fields are the same either way.
Signing Up as a Student
Student registration is instant. Open the registration page (with the “Find a tutor” / learner pane selected) and fill in a short form. As soon as the account is created you are signed in and routed into the student onboarding wizard.
What the form asks for
| Field | Required? | Notes |
|---|---|---|
| Full name | Yes | Up to 255 characters. |
| Yes | Must be a valid, unused email address. The page checks the format before submitting. | |
| Password | Yes | Must meet the platform's password rules and be entered twice (the Confirm password field must match). |
| Terms agreement | Yes | You must tick the box agreeing to the Terms and Privacy Policy. |
Submitting posts to the register route. Your account is created with the student role, a default time zone of SGT. If you arrived through a referral link, that referral is recorded at this point too (the Wallet page explains how referral credit works).
Already started a plan or a booking? If you reached the sign-up page from a “choose plan” or “book now” link, Tuitionable carries that destination through registration so you land back where you intended instead of on a generic dashboard.
Applying to Teach (Tutor Sign-Up)
Becoming a tutor uses the same registration form, but with the “Apply to teach” / educator pane selected (or by following a Become a Tutor link, which sends guests to the form with the tutor role pre-chosen). The account fields are identical to the student form — name, email, password, and the terms agreement.
The difference is what happens next. After you create the account, Tuitionable routes you straight into the tutor onboarding wizard rather than a finished dashboard, and your tutor profile does not go live until it is reviewed.
| Aspect | Student | Tutor |
|---|---|---|
| How you join | Instant — no review | Application — profile reviewed before going live |
| After sign-up you land in | The 5-step student onboarding wizard | The 7-step tutor onboarding wizard |
| Visible in tutor search | N/A | Only once approved (and, if required, verified) |
| Dashboard access before review | Immediate | Immediate — you can reach the tutor dashboard while you wait |
When you finish complete the tutor onboarding wizard, your profile is created with an approval status of pending by default. An administrator will then approves or rejects. On approval your account's email is also marked verified so you can keep working without an extra step. For the full tutor journey, see Becoming a Tutor.
Logging In
Return visitors sign in from the login page with the email and password used at sign-up. Tick Keep me signed in to stay logged in on that device.
| Field | Notes |
|---|---|
| The address tied to your account. | |
| Password | Your account password. Use the eye icon to reveal it as you type. |
| Keep me signed in | Optional “remember me” checkbox for trusted devices. |
After a successful login, Tuitionable sends you to the right place:
- If you came in from a specific destination (such as a tutor's booking page), you are returned there.
- A tutor who hasn't built a profile yet is sent into the tutor onboarding wizard.
- A student who hasn't completed onboarding yet is sent into the student welcome wizard.
- Everyone else lands on their dashboard.
Resetting a Forgotten Password
If you can't remember your password, use the Forgot? link on the login page to reach the password-reset request screen. The reset is entirely email-based — you never need to know your current password.
- Request a link. Enter the email address tied to your account and submit. Tuitionable emails you a reset link.
- Open the email. The message contains a one-time link to choose a new password. For your safety the link works once and then expires — request another if you miss the window.
- Set a new password. Follow the link, enter and confirm a new password, and you're back in.
Use the reset flow, not the change-password flow. The forgot-password screen is for when you can't sign in. Changing a password you already know is done from inside your account settings — see Account & Security Settings.
Social Login
Instead of a password, you can sign in or sign up with an existing account from one of these providers:
| Provider | |
|---|---|
| Apple | |
| GitHub |
How accounts are matched
When you come back from a provider, platform decides what to do in this order:
- Known social account — if you've used this provider before, you're simply logged into the same account.
- Matching email — if the provider's email matches an existing Tuitionable account, the social login is linked to that account.
- Brand-new email — a new account is created with the student role. Because the provider has already confirmed your email, your address is treated as verified, so you skip the email-verification step.
Profile photo. If your provider supplies an avatar, Tuitionable uses it. If not, your account shows an initials avatar — there are no stock placeholder photos. You can upload your own photo later from your profile.
What Happens Right After Sign-Up
New accounts don't drop you onto an empty dashboard. Depending on your role, you're guided through a short onboarding wizard that primes your experience. Some steps in both wizards are optional and skippable — you can fill anything in later from your settings.
The student onboarding wizard
Students land in a five-step welcome wizard. The details you provide here feed Tuitionable's matching so your very first tutor search is personalized.
| Step | What it collects |
|---|---|
| 1. Basics | Name, phone, region/neighbourhood, time zone, and an optional profile photo. |
| 2. Goal | Why you're here (exam prep, bringing grades up, career skills, a new language, a hobby, or interview prep) and your level. |
| 3. Subjects | The subjects you're interested in. |
| 4. Schedule | Preferred times of day, session length, and a budget range. |
| 5. Style | How you like to learn, preferred language, any tutor preference, and whether you'd like an intro. |
When you finish — or skip to the end — your student profile is saved and you're taken to your dashboard with a short welcome. Returning to the welcome screen later sends you straight to the dashboard instead of restarting the wizard. For a deeper tour, see the Student Dashboard.
The tutor onboarding wizard
Tutors land in a seven-step profile builder. Each step maps onto a section of your future public profile, so a completed wizard means a fully populated page.
| Step | What it collects |
|---|---|
| 1. Basics | Name, phone, location, time zone, and an avatar. |
| 2. Pitch | Headline title, tagline, bio, and teaching philosophy. |
| 3. Teaching | Teaching style, the student levels you take, years of experience, languages spoken, and response time. |
| 4. Subjects | Subjects you teach, proficiency, rates, online / inperson mode, packages, and the instant-booking flag. |
| 5. Experience | Experience details, education, certifications, and FAQs. |
| 6. Availability | Your weekly recurring time slots. |
| 7. Verify | An optional intro video and identity / qualification documents, plus a final review. |
You can submit at any point — steps you skip simply stay empty for now. Submitting creates your tutor profile (as pending review by default) and shows a “welcome aboard” screen before sending you to the tutor dashboard. You can keep refining your profile and availability from there. See Building Your Profile and Availability & Calendar for what comes next.
Troubleshooting
| Symptom | Likely cause & fix |
|---|---|
| “That doesn't look like a valid email” on sign-up | A typo such as a double @ or a missing domain. Correct the address and resubmit. |
| “Student signups are closed” / “Tutor applications are closed” | The relevant registration toggle is off. Wait until it reopens or contact support. |
| Social login signed me into the wrong account | The provider's email matched an existing Tuitionable account, so the two were linked. Sign out and use the credentials for the account you intended. |
| Reset link says it's expired | Reset links are single-use and time-limited. Request a fresh one from the forgot-password screen. |
| My tutor profile isn't in search yet | It's awaiting approval (status pending). It appears once an administrator approves it — and, where required, once it's verified. |
Related Pages
- Email Verification & 2FA — confirm your email and add two-factor security.
- Becoming a Tutor — the full tutor application and approval journey.
- Account & Security Settings — update your name, email, password, and preferences.
- Getting Help & Support — reach a support if sign-up isn't working.